Return & Refund Policy

Your satisfaction matters to us. Please read our return and refund policy carefully before placing your order.

Non-Customized Items

We accept returns on non-customized items within 14 days of delivery. Items must be unused, unwashed, and in their original condition with all tags attached. Return shipping costs are the responsibility of the customer.

Customized & Personalized Items

Because custom and personalized items are made specifically for you, we are unable to accept returns or offer refunds on these items unless they arrive damaged or defective.

Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Send us a clear photo of the item along with your order number. We will promptly send a replacement or issue a full refund at no extra cost to you.

Refunds

Approved refunds will be processed back to your original payment method within 5 to 10 business days. You will receive an email confirmation once your refund has been issued.

Exchanges

We currently do not offer direct exchanges. If you need a different size or item, please return the original item (if eligible) and place a new order.

How to Start a Return

Contact us through our contact page with your order number and reason for return. Our team will guide you through the next steps and provide a return address if your return is approved.

Please note: We reserve the right to deny returns that do not meet our policy requirements.